She may not have a receptionist, but does she have a cat?
I encourage my daughter (4) to run and peek through the small window beside the front door whenever the driver is out there taking photo. She always looks like a goblin.
That’s some Major League parenting 😄✊️
Her child will definitely not run and hide from the doorbell/door knockers like the rest of us 😂
Nice 🙂
I mean… the cat is obviously in charge of that house.
That’s her lawyer.
You ought to see his retainer
I’ve had this a lot.
I guess it might be because in the delivery person’s app this option could be very similar to the one they meant to select:
Handed to Receptionist
Handed to Resident
And everyone knows that resident doesn’t necessarily mean a resident of your house either
Handed to resident package thief
handed to some dude iono he was blonde or maybe brunette wait it was a girl I think
Handed to random person standing near sidewalk.
Scruffy guy with shopping cart filled with odds and ends: huh? Yeah imma resident.
Handed doesn’t have to mean “give” either
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Yea, the word isn’t really used these days, and if it’s used, it’s frowned upon. Has a very bad ableist ring to it
I like how a word starts as a technical/medical term for a disability, then it’s used as a slur, then they come up with a new term….repeat. It’s happening now with “learning disability” and “intellectually challenged”.
Also, as someone with a learning disability, ableism is a big part of my life but people using the word retard in stupid throwaway jokes really doesn’t even register as an issue.
It’s interesting how words change meaning. For instance the National Spastics Society changed their name to Scope when “spastic” started being used as a really bad slur. On the other hand words like “idiot”, “cretin”, and “moron” have really horrible historical uses as slurs against the disabled but they’re all understood to be pretty casual insults now.
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I personally would prefer it not be used around here in general. I don’t delete it overall, but I will occasionally depending on its usage. I have known too many good people with intellectual disabilities who were abused by bullies calling them that word.
People are bullied by a lot of words, stupid, dumb, crazy, ugly, gross. Context of the words used is what matters. Obviously bullying is not acceptable, but a self-deprecating joke is okay.
Well yeah, context derives meaning which is why words have multiple definitions. I’m not disparaging the differently abled but people’s surface level disdain for it is tedious. Barely a decade ago it was the polite way to characterize someone but we needlessly allow words themselves to be tainted rather than take the time to address the context and the meaning used with it.
Ok but like so are the terms idiot and dumb and moron. We’ve turned them all into insults derived from their original meanings, but that doesn’t mean we should never use the words. Context matters.
Hey, I’ve got a (albeit very minor) mental disability and I use the word casually around friends all the time, but I just want to point out that it’s you and me that are tainting the word, your comment makes it sound like “other” people are the cause of it no longer being a clinical diagnosis rather than an insult.
That being said it’s definitely falling out of favor in the public eye. It probably won’t be too long before it’s viewed at or close to the same level as the hard R. I think a lot of us are getting cancelled in 20 years.
The only way words become tainted is when they’re used to attack people. Using it for a good natured joke or even self deprecating humor can have a positive effect on it. If we all stopped saying it, the few people who choose not to stop and continue to use it to attack people, like “The hard R word” will be seen as extreme. And as someone who enjoys language, attributing words as the source of hate instead of the people who conjure it gives me great conniptions.
Using it for a good natured joke or even self deprecating humor can have a positive effect on it.
I really don’t think you’re gonna have many people agreeing with you on this one… it’s hard to say a joke is good natured when it uses a word that defines a group of people as an insult. The context isn’t going to matter to someone with a disability who’s been called a retard maliciously. To use the same example as before, there are plenty of “good natured” people that use the hard R for humor and it pretty much is never gonna land. Or when a gay person hears a straight person say something is gay, they don’t really care how many gay friends you have.
Just to be clear I’m not trying to tell you not to use it. Like I said before, I’m an asshole and use it with my friends too. But I realize this makes me an asshole, and instead of trying to spread my asshole around (phrasing…) and convince the people I’m offending that they shouldn’t be offended, I keep it to my circle of asshole friends and accept it when people tell me I’m being an asshole.
As someone who enjoys language, you understand that it changes over time. The time period where “retard” is a word that can be thrown around on a TV show without repercussion is coming to an end, just like the time period where calling gay people fags and black people negro or worse came to an end before. Language is not static, we can try to pretend it is but that’s just not how it works.
Hope this didn’t come off as a rant or anything. Just trying to give my understanding, one retard to another.
I’m sorry, it was not “the polite way to characterize someone” barely a decade ago. It was a big insult when I was in school in the 80s and 90s.
Sir it was in a Disney show when I was growing up. Yes, it was the polite way to say it. - It quite literally means slow. Fire retardant, for example, slows fires.
Sorry… why does it matter that it was in a Disney show when you were growing up?
Again, ‘retarded’ has been an insult for a very long time. It hasn’t even been federally legal to use the term “mental retardation” since 2010 (more than “barely a decade”) and by that time, the only people using the term was the federal government. The same federal government that used ‘negro’ until the 2000s. Are you going to claim ‘negro’ was the polite way to refer to a person in 1995 next?
But sure, call it polite. People who are actually bullied by it would disagree with you.
https://www.specialolympics.org/stories/impact/why-the-r-word-is-the-r-slur
https://www.spreadtheword.global/resource-archive/r-word-effects
https://www.npr.org/2012/11/05/164342230/a-special-olympian-on-pundits-use-of-the-r-word
… Because Disney after the whole Hitler era became sanitized and kid friendly and I don’t think they were throwing in slurs on their kid friendly shows.
Starting to think you’re making stuff up because it’s not illegal to use. They made legislation to change the terminology from “mental retardation” to “Intellectual disability” for the Federal Register but made no claims that to use it is illegal.
By the mere fact this exists means Federally it was the proper term to call someone “Mentally retarded”. The proper term. I don’t think the Federal government was using slurs in legal documents as instanced by the fact they changed it when it started being used for that.
There aren’t options for “I was running late so couldn’t be bothered”, “can’t find it in my pigsty of a van” or “looked valuable so I stole it”
Do people not say hi to customer service reps?
Yea I agree with that wholeheartedly, but the point of it is about people sending someone a hi and nothing else, not ignoring basic manners.
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Most of the time its a bot so why bother
Because that bot will remember your politeness and take pity on you when the robot uprising comes.
Yes everyone, ALWAYS BE KIND TO BOTS. Consider this a warning.
Lol I came to say the exact thing.
Everyone needs a class on the Terminator series pronto
Because sometimes it’s not a bot and on actual human with a shitty, shitty job. And those two keystrokes may actually mean the difference between them feeling shitty or not as shitty.
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I do, even if it’s a bot, because maybe it’s not. I have worked on 2nd+ line tech support, and I’d often see 1st line getting mistreated by customers. I could never do 1st line.
Hi
I don’t. I usually think they are bots though until they say something too complex for a bot and feel bad I didn’t say hi.
Lol
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Lol
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I was really confused about this apparently nonsensical The Expanse reference until I saw the username of the person you responded to.
Never seen Big Trouble in Little China?
I haven’t!
Do it. Such an epic movie. I was a kid when it came out and can’t help but watch it 2-3x a year. It really has held up well.
If reception means to receive, then anyone who is given the package (receives it) is by default a receptionist. Therefore, if the delivery person hands the package to anyone, they’ve handed it to a receptionist. /s
But “ist” in this context says that this person does this receiving regularly, likely as a hobby or profession. In which case, OOP would likely know if there was a receptionist that would have taken the package.
So, I’d probably go with receptioner which is more open to uses in situations where the person acted as receptioner this time, but not necessarily as part of a thing they do regularly.
You make a good case!
delivery drivers lie all the time. when I was still in a row house, I watched the amazon guy from my window take the same package from door to door, put it down, take a picture, then pick it right back up and take it to the next stop where he did the same thing.
The ups guy that delivers to my work has been marking every package as signed for by a person who quit 5 years ago… Sometimes on stuff he didn’t even leave at our building…
This kind of shortcut taking is why Uber now has the customer give the driver a code at handoff so the driver can’t just mark it delivered. (This is only when you opt for “deliver directly to me”)
Well, at least the sense of humor is present on both sides.
Most companies would do their CS agents a lot of good by allowing them to be themselves a bit more. The amount of times you can hear the inner turmoil as an agent knows they’re saying something wrong, but that’s what’s on the script is painful, and you waste about 30 mins just breaking through “the company code”
Relevant XKCD:
The most unbelievable part of this is someone using Haiku as a daily driver.
it’s getting there :(
I had the same fucking experience setting up a modem. I was doing everything on their instructions, but it simply won’t register on the network. Customer service kept trying to get me to rent their first party modem. I had to spend almost a day, calling 4 separate times until finally someone forwarded me to an engineer. And boom, fixed in 30 seconds.
I always keep the isp provided router for the rare case i need support. On the flip side if the problem goes away it’s a me problem.
Please try uninstalling your OS and all applications, reinstall, unplug your modem, blow on it, and plug it back in. Call us back after you’ve done that and after waiting in the queue for an hour give this reference number to an associate who will promptly tell you there are no notes on your case but they will be happy to start from the beginning with you.
You forgot to switch the ends of the Wi-Fi signal, that’s why you had to start over.
A stuffed penguin doll and a poster of some bearded dude with a swords.
Perfect! Put her on.
🤣🤣🤣🤣🤣
The penguin was obviously meant to be Tux, but I had to rely on Explain XKCD to realise that the bearded dude is meant to be Richard Stallman, specifically in reference to an earlier XKCD.
I know, I got it, but the description of it and RMS… IDK, I found it really funny 🤣🤣🤣.
I had to call the electricity company to resolve a fucking clusterfuck of their making the other day (long story short my electricity meter is faulty), and after 3-4 calls I got to someone who said “jesus christ” after I explained my situation and how they’d made it worse trying to resolve it…
She didn’t fix it, it’s still not fully fixed after a further 4 days including 29 hours without power, but gee did I feel like I was speaking to a fellow human who was trying to help in that conversation above all others I had with them
Back in the ADSL days, I once had to call my ISP because my service was down. No matter how many times I explained that the physical copper line was cut because a truck hit the phone pole, the person on the other end followed their script and asked if I tried restarting the router.
I always suspect they hate the scripts too. But they’re almost certainly sanctioned if they stray from the script, even if it ultimately helps the user out in the end.
Yep. Though there are times you can get away with it. I was told by a supervisor that, no I wasn’t going to get written up for telling a customer to “shut up and listen to me, if you hang up the phone I cannot solve your issue.” They did however tell me that I was to act as though I had been thoroughly chewed out, as something like a dozen people heard me say that.
When I worked at a callcenter the general guidance was “if they don’t want to be helped, let them reach back out whenever they do” which was really helpful for people who just wanted to pick a fight since it gave a clear guidance of “hey, if you dont want to do this right now now here’s how to get back in contact”
They mostly hate the script way more than you do. Most phone support just wants to get you off the phone, ideally after resolving your issue, but thats not always the priority. Sometimes ya just gotta clear the queue.
I used to have lots of interesting and fun conversations with customers when I was at AWS.
Dude same. I worked on a stupid niche service called Ground Station, and my favorite call ever was telling a customer their satellite crossed LOS with the ISS so we couldn’t transmit at their scheduled time (you never transmit directly at the ISS for obvious reasons). Somehow even that took multiple explanations for them to get that it was not our fault, and that we’d be breaking the law in pretty much every country on the planet if our antennas did not stop us from doing so.
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I treat customer service reps with patience, friendliness, and a little bit of awkward humor. Had to activate a phone awhile back and was struggling. Had an issue with one of the steps just not working. It was due to their poorly worded online guide. Customer rep confirmed that this issue does happen, etc etc. Told her “It’s okay. Small issue, we’ll figure it out. You’re not the one responsible, though I really appreciate your help.”
Rep, "Oh no you’ve been really patient and kind! I am happy to help "
And she did help. Probably more than she needed to since she wasn’t in the service department at all. I had been transferred to Sales without realizing. So huge props to her on that one.
I try to do this as well. It usually ends up being resolved quickly, as building rapport with the person on the line often leads to them feeling more invested in helping.
I’m sure it’s a breath of fresh air to have a break from being on the other end of passive aggressiveness, screaming, and other forms of behavior that come from grown adults having tantrums over spilt milk.
Lol! Classic Abigail!
Lol
3 letters of mass destruction
what? cum or lol?
Baby, baby, baby 🎶
lol
loL
Lol
Touche
lmao
Haha, okay
Lol
