Microsoft’s AI CEO, Mustafa Suleyman, has shared his opinion after recent pushback from users online that are becoming frustrated with Copilot and AI on Windows. In a post on X, Suleyman says he’s mind blown by the fact that people are unimpressed with the ability to talk fluently with an AI computer. His post comes after Windows president Pavan Davuluri was recently met with major backlash from users online for posting about Windows evolving into an agentic OS. His post was so negatively received that he was forced to turn off replies, though Davuluri did later respond to reassure customers that the company was aware of the feedback.
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When a sewer pipe blows up with a fountain of sewage, people are impressed for a few minutes.
When it just leaks and stinks, people are not impressed even for a few minutes.
If you’re “mindblown” about this then you shouldn’t be the CEO of any division of one of the most profitable businesses on the planet.
Even as a tool it lacks predictability / reproducability. If I give instructions to download a paint program, start a new canvas of 1920x1080 and use the gradient tool to go from red to green, you’re going to get the same result every time. If I instead told a class of students to ask an AI to generate a red to green gradient on a 1920x1080 canvas, the results would not be consistent.
I use AI, but it is a tool with flaws.
But that’s the point, these people’s worldview (despite them being older) is the same that I was reading about around year 2010:
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black box ideology (like Turing test - doesn’t matter it’s imitation if it looks real for us),
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trust into big data (we don’t know what we’ll do, but if we build big-big computers like zigguraths, and big-big datasets like Azimov’s Empire, we’ll have that cool sci-fi future we were promised),
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transhumanism (the idea that new technology is not analogous to wheeled carts and knives, going in parallel to human development, but instead something approaching a common point of singularity),
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mystery (that’s quite old, as one might notice, but in their case it’s the “layers” of existence and knowledge of how it all works, in practice meaning that big tech top people can play with things you won’t ever learn about),
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conflict as source of evolution (that’s why all around the world doing various gruesome shit starts to correlate with being a western ally, 50 years ago there was some sort of parity ; that’s also why some things really seem like subject to the criterion of building autonomous combat drones and data banks for those ; on Russian state TV they love to talk about yet another wonder weapon being designed, I heartily hope something of that really exists, because what Palantir and company are doing will certainly be real, and for balancing that Putin will do).
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Though not a CEO, I’d say Don Mattrick made even dumber decisions than Ballmer. When asked flat out saying that if active duty military can’t use the new always online console they can use the last gen console or get fucked was… a choice.
That’s simply not true
It wasn’t just the one offhand comment. His entire attitude was “always online and a mandatory camera attached to your device are just how it is, loaning games is gone forever, and you’re stupid for even questioning any of it.” His decisions singlehandedly tanked the popularity of the Xbox brand so hard they’re still feeling the effects one whole console generation later.
