Banner ads and pop ups are built into proton apps. I wouldn’t have expected it from them.
I’m gonna be honest, as much as I hate ads, I give a free pass for someone advertising their own product that’s relevant to the product of theirs I’m using. If I’m already using one of their products then it’s not a farfetched conclusion that I’d like their other products.
I think that’s fine too, but only once. If I click to close the ad and don’t show any interest, I obviously don’t want to see it again later.
Yes, all the time. But then I realise they are making good products and trying to change the world and that isn’t free.
Proton makes a freemium product, which means the paid users need to subsidise the free users. For every 10 (or however many) free users join, a paid user needs to join as well to keep making it work.
Proton has sales all the time. They are hoping that with all the shit in the news about Apple, Google, and Microslop, you will eventually pay Proton because you realise Proton isn’t one of the bad guys.
If the ratio of free to paid users keeps going up, they have to do something and no one wants them to shut down. They also don’t want to raise the prices for premium users. So what’s left? Encourage the free users some more.
Even paying customers get pop up ads
I’m a paid customer, never seen an ad.
I’m a paid plan, ads all the time. It sucks.
Never have I ever seen an ad on any proton product.
Paying user.I might have had one (1) popup on my vpn once IIRC. Paid subscription.
Make sure to sign into the account. I realized once one of the apps hadn’t been signed into so it thought free tier
I pay and have never seen an ad ever. Only the occasional promo email
Agree
A couple times a year when they run sales, you see no more than one popup per app. It’s a fraction of what you see on any other ad driven service, and quite reasonable.
The ads in the app windows can be dismissed and the don’t come back. I deeply hate ads but can tolerate Proton’s approach.
When i saw the first one I unchecked the setting and havent seen any since
Where’s the setting? I can’t find it anywhere
Its under All Settings > subscriptions > notifications and you can disable proton offers and promotions.
Are you sure? I don’t have that option.
are you on the free tier or paid? Im on paid
Paid
Yea, it’s a dark pattern with ads on by default and good luck finding the off button buried in their settings
Yep, I’m already a paid plan and I keep getting ads to sign up. It actually makes me want to switch to tuta.
Nah, I love it. It helps me evangelize. Whenever I have friends that are getting interested in privacy this make it easier for me to onboard them
Can’t say I’ve ever seen an ad. But I also use ublock so maybe that’s why.
Yeah. I’m not sure if that’s a free tier thing, or I’m just blockig ads so hard I never noticed…
It’s indeed getting ridiculous. Every week now.
I think I recall seeing an ad to let me know there was a 50% off sale, other than that I do not recall any ads.
I went premium some years ago and used to thing it was ridiculous for them to be showing banners and popup ads to paying customers.
They appear to have fixed that. Nonetheless, seems like something ublock could handle.
Nah ,prefer Posteo and Mullvad
What ads? Am paid user.
Even paid users get them. Advertisements for their own products.
Oh I see. I might have seen some but I don’t register those as ads I guess.
As am I, but little difference does that make. They used to never show any ads to paying customers, but that seems to have changed a while ago, and its been ramping up ever since. I think most of their products have been patched to show them by now. They’re always ads like AMAZING DEAL! GET BROTON ULTRA POLY DELUXE TRIO FOR BIGAMISTS AND SAVE UP TO ¥3,50 WHEN PURCHASING A SUBSCRIPTION FOR 3 OR MORE YEARS AT A TIIIME - FOR A LIMITED.TIME ONLY (UNTIL WE REPEAT THE EXACT SAME DEAL AT THE NEXT UPCOMING HOLIDAY)!
Only a little bit of hyperbole, but you know what I mean. Fuck, I hate ads so much. I’ve spent considerable efforts to make my life as free of ads as about possible, and then Proton serves me this shit, completely unprompted, and with no way of turning them off. And they’re (in-app) pop-up ads, literally getting in my way and having to be dismissed. The nerve! I don’t care if they’re ads for Proton services, for scuba diving lessons, or messages from a Nigerian prince - they’re all equally unwelcome and in my way.
I am too. Still get ads to upgrade to higher plans in the mail app.
What ads? I use ublock origin.
Absolutely unacceptable. Fuck off you money grubbing shitbags, I’m already paying you FUCK
Take a deep breath first off. If you haven’t seen any, don’t worry. You can also disable stuff too I believe, from others comments.
No this is unacceptable. You don’t show ads to paid people like that. I understand his frustration.
That comment is wrong, you can’t turn it off. Being patronizing to upset customers while spreading misinformation is not contributing anything positive to this discussion.
I’m an “unlimited” customer, don’t see ads previously or recently in any of the apps, unless I open the browser and saw some promo towards a higher tier.
Same, except I get ads popping up a few times a year. Every time it pisses me off and I go looking for a way to turn them off, and then when I can’t I tell Proton about my experience. I’ve gone through this a number of times now. Besides their CEO being an idiot it’s my least favorite thing about Proton.
Is the ad a self-promotion about a sale, like the spring sale?
I believe so, I closed the popup immediately so I don’t remember exactly what it was advertising.
