We have heard you. We apologize for the confusion and angst the runtime fee policy we announced on Tuesday caused. We are listening, talking to our team members, community, customers, and partners, and will be making changes to the policy. We will share an update in a couple of days. Thank you for your honest and critical feedback.

Direct Twitter link

  • @SirEDCaLot@lemmy.fmhy.netEnglish
    102•9 months ago

    This is bullshit. There is no confusion. Their new policy was very clear and easy to understand. If the word confusion applied at all, it would be to how/why Unity is doing such a brain dead move that alienates their entire user base. This is a weasel word announcement that doesn’t say what it should, namely ‘we fucked up and we’re sorry’.

    • @cjsolx@lemmy.worldEnglish
      12•9 months ago

      Brain dead is such an understatement too. They lost everyone’s trust, and I’m not sure there’s anything they can say to regain it. They’re gonna try something like this again at some point, and I don’t think anyone should give them the opportunity. They deserve to go under.

      • @SirEDCaLot@lemmy.fmhy.netEnglish
        2•9 months ago

        Trust is hard to build and easy to break and even harder to rebuild.

        To truly rebuild trust, they’d need to commit to never doing this again. That would mean 1. a change to the legal TOS that a developer who licenses for a project at a certain pricing level may remain at that price level for that project / that generation of Unity for as long as they wish, 2. a public commitment to never require per-install pricing, and ideally 3. the resignation of whoever came up with this brain dead idea.

        • Uranium3006
          2•9 months ago

          Indeed, only a legal guarantee would satisfy me. Put it in writing in all the contracts that unity is not allowed to charge per install and then we can talk

    • @uranibaba@lemmy.worldEnglish
      3•9 months ago

      doesn’t say what it should, namely ‘we fucked up and we’re sorry’.

      I don’t think they fucked up in the way you mean (from their point of view). Their mistake was not getting away with the change, their “apology” sounds to me like they are going to reword their new policy but ultimately still have it do somewhat the same thing.

      IMO they should never had done this in the first place and should now say “we are sorry, our mistake, it won’t happen again”.

      • @SirEDCaLot@lemmy.fmhy.netEnglish
        1•9 months ago

        Yeah, this 100%.

        To truly restore trust, it should be ‘we’re sorry, our mistake, it won’t happen again, our new TOS will guarantee the right to remain at a current license price structure for a given generation of the engine, we hereby promise to never ever require per-install pricing, and the person responsible for this change is no longer with the company’.