bizarroland@lemmy.world to Tales from Tech Support@lemmy.worldEnglish · 8 months agoIf this seems exaggerated to you then you haven't worked in IT long enoughlemmy.worldimagemessage-square6linkfedilinkarrow-up1101arrow-down112cross-posted to: lemmyshitpost@lemmy.world
arrow-up189arrow-down1imageIf this seems exaggerated to you then you haven't worked in IT long enoughlemmy.worldbizarroland@lemmy.world to Tales from Tech Support@lemmy.worldEnglish · 8 months agomessage-square6linkfedilinkcross-posted to: lemmyshitpost@lemmy.world
minus-squaresome_guylinkfedilinkEnglisharrow-up16arrow-down1·8 months agoDespite not answering their phone or responding to emails, they’ll still complain if you try to close the ticket.
minus-squarethe_riviera_kid@lemmy.worldlinkfedilinkEnglisharrow-up9·8 months agoThe quickest way for me to get a response to a ticket is to put in the notes “closed due to lack of response”. There is usually somone complaining about it within the hour.
Despite not answering their phone or responding to emails, they’ll still complain if you try to close the ticket.
The quickest way for me to get a response to a ticket is to put in the notes “closed due to lack of response”.
There is usually somone complaining about it within the hour.