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Joined 2 months ago
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Cake day: July 8th, 2026

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  • A toggle is not the best solution to your problem.

    100% correct. Unfortunately I’m far more likely to have access to a toggle than for them to make their dark mode nice.

    E.g. I’ve asked them to add more languages to the code button in their WYSIWYG editor for replying to tickets. I don’t use/do any web stuff but I had figured out that they use Froala, and Froala uses prism.js. I asked them to include 5 more languages (bash/sh/shell, batch, ini, json, Powershell) and requested that the list be sorted alphabetically, and told them it should just be a matter of changing the Froala codeSnippetLanguage plugin option. I haven’t even had a reply in 5 months.

    I also spent some time trying to modify the WYSIWYG editor options myself using a userscript but didn’t get anywhere useful.