Retailers in Europe, like Booths supermarkets, and the United States, like Walmart, are pulling back on having self-checkout in light of complaints and shoplifting.
But then how will Margaret, the 80 year old lady who can retire but doesn’t want to because she has no friends or family and therefore nobody to talk to except for her captive customers, get her social interaction?
Replace them with “no chit chat” lanes. I’m just buying some pasta, I don’t want to talk to you.
But then how will Margaret, the 80 year old lady who can retire but doesn’t want to because she has no friends or family and therefore nobody to talk to except for her captive customers, get her social interaction?
Would it be so bad to be nice to Margaret for a few seconds? It would mean a lot to her, I’m sure it would brighten her day.
Margaret doesn’t need your pity.
I typically try to go out of my way to make the worker have the best experience with me as possible whether it’s a Margaret or anyone else.
deleted by creator