I’m so sorry that happened to you.

Looks like they completely nuked the thread, instead of just locking it. Mods must really hate PCs.

issthty if you can get me the mod’s SSN I can take care of it from there just lmk

Seems reasonable. If they’re trying to maintain a focus on component-level stuff like the sidebar says, PC tech support wouldn’t necessarily fit. Might be a different story if it was something like identifying a suitable replacement for a capacitor that let the magic smoke out from your mystery board.

I’m so sorry that happened to you.