• benderbeerman@lemmy.world
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    5 hours ago

    Imagine being so concerned with the genitals of someone you will only ever interact with once in your entire life

  • T3xas@lemmy.zip
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    6 hours ago

    Why can’t people just treat people, like people? Way too many asshats out there. Really not hard to just not be a dick is it? Goodness. Welcome to the internet Karen.

    • RFKJrsBrainworm@sh.itjust.works
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      5 hours ago

      It’s really not that fucking hard to act right… imagine if anyone was shitty to Karen because she wasn’t living up to another person absurd expectations…sure she’d be as nasty…fucking hypocrite.

      As if any of those people will ever see each other genetals…gender (like age, race, nationality or religion) doesn’t matter regarding your customer service experience. STFU and eat your shitty fast food

  • dan69@lemmy.world
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    5 hours ago

    “Patron for many many years…” that’s something you don’t brag about it.

  • obvs@lemmy.world
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    1 day ago

    The transgender issue is not a problem with a bunch of mentally ill people running around demanding everyone call them the wrong pronouns.

    The transgender issue is a problem with a bunch of mentally ill people running around feeling a compulsion to seek out minority people and say things to intentionally make those minority people’s lives worse.

    In an average year, I might encounter what, I’m going to say maybe about three people who I think might be transgender. Maybe I’m bad at noticing. Let’s be generous and say twelve. One per month. When I read a person complaining about “so many transgender people”, my first thought isn’t “Oh my God the transgenders are coming to get us all!” My first thought is “What is it about this person that makes them so laser-focused on seeking out and harassing these people that I almost never see anywhere?”

  • Wispy2891@lemmy.world
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    2 days ago

    I can’t imagine being so stupid to intentionally record and publish on my own social media account a video that proves unequivocally that I am an incredibly stupid person and shame myself in front of the whole world

  • Wytch@lemmy.zip
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    2 days ago

    “I’m free to address others as I see fit, but you cannot misgender me on purpose because I’m a customer”

    Fuck entirely the fuck off

  • Scrubbles@poptalk.scrubbles.tech
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    2 days ago

    Just imagine, that ultra Karen had the option to say nothing, to go on with their day and it would never affect them again.

    Instead they went out of their way to be a huge asshole. They chose to be an asshole that day.

    • CIA_chatbot@lemmy.world
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      2 days ago

      I’m a first amendment lawyer…

      I’m a shit post lawyer which is also a totally real thing

      God fuck maga shitheads like this. Also pretty sure a lawyer wouldn’t mispronounce patron to patreon multiple times

      • Optional@lemmy.world
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        2 days ago

        Man first amendment lawyers are so fucking rich. They have so many cases the interstates are full of first amendment lawyer’s billboards advertising, cause there’s so many first amendment cases people file all day every day . . .

      • Archer@lemmy.world
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        2 days ago

        I think lawyers like making examples of people who claim to be lawyers but are not, lol

      • q181c@sopuli.xyz
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        2 days ago

        This is very clearly right in the center of MAGA politics, the kind of person who voted for Trump three times and misgenders people on purpose. They’ve always been with us, but now they record themselves.

  • Optional@lemmy.world
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    2 days ago

    She’s a ‘first amendment lawyer’ in the same sense she’s an anti-vax doctor. She did her own “research”.

    • teawrecks@sopuli.xyz
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      2 days ago

      Yeah, an actual lawyer would know the first amendment isn’t relevant between private parties, on private property.

            • Widdershins@lemmy.world
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              6 hours ago

              I’ve always wanted to be one of those doctors but I hear the laser is really expensive and you can’t just bring it to a birthday party to pop balloons and light the birthday candles from across the yard.

    • Doomsider@lemmy.world
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      2 days ago

      If I was manager I would have explained that once someone threatens legal action all further communication about the incident must take place between the lawyers and it is policy not to have anyone in the store that may be pressing a lawsuit. I would have politely asked her to leave and if she gave any pushback or even asked a further question I would start walking towards the office announcing I am calling the police. If she still wanted to press her luck I would call the police and have her removed and trespassed.

  • TheFermentalist@reddthat.com
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    2 days ago

    Manager got it wrong. Correct response would have been: Get that camera out of my face, don’t record me or my staff, get out and don’t come back. You are banned.

    The customer is always right bullshit is misunderstood.

    It started as something along the lines of “Assume that the customer is right until it is plain beyond all question that he is not.”

    It was also stylised as “the customer is always right in matters of taste.” Which meant the customer could choose to buy your goods and services, or your competitors, and, as it was his money he was spending, he was right.

    The modern meaning is a bastardisation that opens employees to pettiness and abuse.

    Edit:also if someone misgenders people, we are almost obligated to misgender them back

    • teawrecks@sopuli.xyz
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      2 days ago

      Easy for a non-manager, outside of Kansas, with prior context of the customer’s interaction with Lily, with hindsight to say.

      Owner or not, she has Burger King lawyers to answer to, not to mention the MAGA community of her town, and she was working with partial information; she didn’t know what had actually been said to the employee, she didn’t know what had actually been captured on video in response, and yet she had to respond on the spot.

      The manager handled it with the patience of a saint, and she was accurate: the policy is for employees to not be rude to customers, to not tolerate customers being rude to employees, and not to record on private property. She then asked the customer to leave.

      I’m confident watching it back, the manager would have done everything differently, but it’s one of those moments you have one shot at, and she did fine.

      • TheFermentalist@reddthat.com
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        2 days ago

        You are right, she did do well in the face of an abusive customer, and, as you point out, I’m not in Kansas, or even the US.

        I am a senior manager, and have faced this before and have reacted by trespassing customers from all of our branches, closing accounts, denying customers accounts, etc. I also know that my position is unique and privileged.

        I answer to the owners of my company and they have my back.

        I behaved in the same way in an American owned corporate, and whilst they initially backed me, I was up for redundancy at the first opportunity for them.

    • OBJECTION!@lemmy.ml
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      1 day ago

      Tbh I think she handled it well. The customer was trying to start an incident and play the victim. The manager comes out looking incredibly calm and reasonable. I think almost anyone, even if they aren’t supportive of trans rights, would watch this and see an asshole customer trying to make scene and trying to fuck with an ordinary person who’s just trying to do her job. Only deranged weirdos like the customer, who are obsessed with harassing trans people, would take the customer’s side.

      Maybe there’s a better way the manager could’ve handled it, but generally Burger King managers don’t have media training, and we shouldn’t expect people to handle these situations perfectly. And if she’d been more assertive than the customer could’ve edited the clip to make her response look disproportionate. Calmly emphasizing her name and pronouns was the right move to support the employee while getting rid of the customer and not giving her anything to work with.

    • LilB0kChoy@reddthat.com
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      2 days ago

      The customer is always right bullshit is misunderstood.

      It’s misunderstood because nobody ever finishes the full sentence:

      The customer is always right in matters of taste

      When you say the whole thing it makes sense but it also can’t be used the way these cunts like to use it.

    • Serinus@lemmy.world
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      2 days ago

      You let people record, generally. At least for the hostile interaction part.

      Her response wasn’t perfect, but it was pretty decent for being on the spot. Easy to pick on things with hindsight.

    • orioler25@lemmy.world
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      1 day ago

      okay, you know the owner of this franchise is more likely to align with the video recorder than the trans service worker, right? Likely, she was trying to end the interaction in a way that wouldn’t necessitate any real follow up with some other fuckass property owning piece of shit.

    • Optional@lemmy.world
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      2 days ago

      Owner was trying to diffuse it but bitchlawyer wouldn’t shut up, so when she finally threw her out it didn’t get the satisfying windup the viewing public demands.