• @damnthefilibuster@lemmy.world
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    619 months ago

    Keep hitting their help page. After 2-3 tries it gives you a phone number to call (why it doesn’t show up on first try is because they’re an evil corp). Tell the person your problem.

    They’ll agree that it’s because their systems are shitty and will unlock the 12 month nonsense for your account.

    Or don’t. No need to give them money.

  • @Matriks404@lemmy.world
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    9 months ago

    The fact that they are begging users to use Premium and then overcomplicating process for no reason, makes me want to never try to buy this crap again.

    Of course, I have also sent a refund, I can’t stand companies stealing money.

    • @funnystuff97@lemmy.world
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      259 months ago

      If I were to guess, OP was a part of a different plan before and is switching to a new one. I think family plans are cheaper overall if you max out the number of people and everyone contributes, so families or groups of friends all link their accounts and pay fair shares? (EG: Nintendo online is $20/yr, but $40/yr for a family plan up to 8 accounts. If you get 8 friends together, that’s $5 per person, significantly cheaper than $20.)

      So if I’m understanding the plan and reading the error correctly, I believe OP was on one family plan and wanted to change their family to a different set of accounts, and Google said no. Which is indeed shitty, but it’s likely buried in their fine print somewhere (which doesn’t make it any less shitty).

      Or maybe OP wasn’t even a part of a family plan to begin with. OP, feel free to correct me.

      • Horsey
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        49 months ago

        Do you know of any trustworthy discords/communities that share family services together? I’d be down to join a Nintendo, Dropbox, YouTube family.

      • @Appoxo@lemmy.dbzer0.com
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        -79 months ago

        Well…If Google states you can’t just willy nilly exit Family groups they have a good reason.
        Not for us as we would like to circumvent the issue but well. Their platform their rules.

    • DreamySweet
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      139 months ago

      “You can only switch family groups once every 12 months.”

  • @Thorny_Insight@lemm.ee
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    119 months ago

    I’ve been having real bad issues with the adblock popup today. Ended up disabling all extensions but uBlock Origin, updating that, clearing the catche and restoring it to default setting aswell as clearing all cookies. It seems to be sorted for now, but we’ll see what tomorrow brings

  • @thantik@lemmy.world
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    89 months ago

    Will never ever pay for YouTube access. Also won’t ever watch ads. I’ll go somewhere else first.

  • Matt The Horwood
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    69 months ago

    Pro tip, opera’s built in VPN to India will get you YouTube family premium for about £6.

    If you can use it of course

    • @MidRomney@lemmy.world
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      49 months ago

      But how do you pay for it? When I tried to VPN to Venezuela, I needed a local address and payment method, so I was never able to purchase it

    • @alokir@lemmy.world
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      39 months ago

      If you’re in the EU and Indian VPNs are slow for you, Hungary has the same price. Around €7 for the family plan and €4.5 for individual premium.