The Trump Organization’s latest venture into tech (a gold-covered Android device called the T1 Phone) is already off to a rocky start, leaving at least one early buyer bewildered by the pre-order ex

“I tried to pre-order the phone and pay the $100 downpayment,” Cox wrote in his opinion piece, “but the website failed, went to an error page, and then charged my credit card the wrong amount of $64.70.”

Despite being undercharged, Cox received a vague confirmation email from TrumpMobile.com stating he would receive an update when the phone shipped, despite never providing a shipping address or paying the full $499 price.