• @CanadaPlus
      link
      English
      43 months ago

      In Canada we don’t, but you still fill your own cup. Is that not typical?

    • @thejml@lemm.ee
      link
      fedilink
      English
      33 months ago

      Currently. Iirc, this is being removed company wide. I know the ones near me recently renovated and no long have customer accessible drink machines.

      • cobysev
        link
        fedilink
        English
        43 months ago

        I worked at an Arby’s back in high school (over 20 years ago). They told me free refills were a thing because most customers don’t refill more than once, if at all. Also, the soda water costs pennies and the bags of concentrated soda syrup were only like $10 (at the time). A single bag of syrup, mixed with soda water, could fill customer’s soda cups for maybe 2-3 days before it needed to be replaced. Fast food restaurants make insane profits on soda, so they don’t care if customers refilled multiple times during their visit.