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The original was posted on /r/sysadmin by /u/Available_Printer on 2023-10-24 16:25:43+00:00.

I’m not asking for help but I wanted to post something because I could not find a single person who had this issue with Sage 2023.

Symptoms: when some databases are opened in Sage, black bars appear over interact-able objects like text fields and drop down menus. It’s more annoying for drop-down lists because each item in the list shows black and you must mouse over each item before it becomes visible. This does not happen on full session RDP, only RemoteApp.

Last year at the end of August there was a Windows patch applied to an AVD server that users login to for Sage. I won’t get I to the specific details because it’s a really long issue.

We contact MS who blamed Sage saying it could not be an OS or Azure issue and likewise Sage blamed MS. This was after exhausting troubleshooting with both vendors.

Today I setup a new AVD (built using the enterprise virtual desktop with Office baked in) and tested with the end user. We have not been able to recreate the issue.