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The original was posted on /r/sysadmin by /u/samfisher850 on 2023-10-24 18:34:11+00:00.


I started work at a relatively small but quickly growing company (currently around 200 employees but could probably pass 300 within a couple years) where before me there wasn’t really any IT department and software was fully managed by whoever purchased it. For some levels of example, HR owned/managed Google Workspace, our QA lead owns Jira, and marketing owns Adobe CC.

My question is, to what degree should I take ownership of applications as the sysadmin/IT?

My thoughts are

Google Workspace is obvious, I’ll take 100% control of that from billing to user accounts.

Jira which is mostly company wide, maybe have an admin account just for deactivating accounts when people leave but let someone else manage the software itself.

Adobe which is mostly used in one department, potentially let them manage everything.

At our size most anything would work decently well, but how should I position everything to accommodate growth to a medium size company?

Edit: formatting Edit2: more specific company size