I have such a love/hate relationship with Round1 arcades. For the most part, it’s a fantastic place to go and spend a few hours goofing off, winning some very nice quality stuffed duders and racking up tickets.

But the trouble starts when you win one of those godforsaken “see an attendant for help” machines.

My wife is an absolute savant at claw and arcade skill games. So she inevitably wins a few of these machines every time we visit. And every time she does, the exact same thing happens: we look around for an attendant, see none, I tell her to wait there while I do three fruitless laps around the arcade floor before I walk up to the customer service desk and tell the poor overworked desk attendant I need them to open the machine up.

I obviously don’t blame the workers for this at all. I entirely blame the company for not hiring enough employees. Expecting a grand total of like… Two employees to efficiently cover 50,000 square feet of arcade floor is ludicrous.

But surely there’s something they could implement that would make this process easier for the customers and the employees? A call button on the machines is the most obvious choice, but I could understand how that could be abused. I’d even take a little something you could bring up to the prize redemption counter they can scan and grab your prize out of the back room for you.

Just please stop making me feel like an asshole everytime we win something. As much as I love these machines, it makes me want to just stick to the ticket redemption games.