Apple blames iOS 17 bugs and apps like Instagram for making iPhone 15s run hot::Apple says iPhone 15 and 15 Pro phones are getting too hot, but says it’s a software problem in both iOS 17 and third-party apps that is already being addressed

  • @Parabola@lemmy.world
    link
    fedilink
    English
    509 months ago

    What nonsense pitchforking is this? It’s not “blaming” if it’s true. It’s right in the article that instagram pushed an updated version to try and resolve.

    • @eletes@sh.itjust.works
      link
      fedilink
      English
      119 months ago

      Apple BLASTED for overheating issues on the iPhone 15. Apple SLAMMED Instagram for bugs. Consumers FLAILED by headlines

    • Dojan
      link
      fedilink
      English
      49 months ago

      I’ve had no issues with my phone even feeling warm, and I don’t use Instagram. People are talking about so many different issues I’ve not experienced, thought maybe I’ve just been lucky.

      • @Parabola@lemmy.world
        link
        fedilink
        English
        39 months ago

        15 pm here and I also don’t use any of the social media apps (except voyager). No heat issues.

        • TheRealKuni
          link
          fedilink
          English
          09 months ago

          Apparently the Pro and Pro Max don’t have the issue. Which either means hardware is at least somewhat involved, or the titanium chassis is better at dissipating heat.

  • Ghostalmedia
    link
    fedilink
    English
    249 months ago

    It’s clearly iOS 17 and it’s compatibility with old apps that ran fine on 16. People have been reporting heat issues with Instagram since 17 beta 1.

    If it was the A17 or the Titanium frame, it wouldn’t be impacting the base 15, which is the old A16 and aluminum enclosure. Also people wouldn’t be able to reproduce on older phones and iPads with iOS 17 / iPad OS 17.

    Every major Windows, Android, iOS release has some apps that shit the bed and are incompatible with a big n.0 release. This is more of the same. Apple needs to step up their QA game, and this should be yet another a reminder of what happens when you jump into a new major OS update on week 1. The risk of broken 3rd party apps is high at that time. Always has been.

    • @SmashingSquid@notyour.rodeo
      link
      fedilink
      English
      189 months ago

      How is saying it’s a software problem with both the apps and the OS itself that they working on a fix for a deflection? This is nothing like the holding it wrong thing.

      • Tarquinn2049
        link
        fedilink
        English
        79 months ago

        It’s gotta be at least partly hardware if it even -can- overheat in the first place. You should be able to peg the hardware at 100% and have it throttle itself if it’s getting too hot. The individual apps are never to blame if the phone is capable of getting too hot by running specific software.

        • @mriguy@lemmy.world
          link
          fedilink
          English
          59 months ago

          That depends entirely on your definition of “too hot”. I’m sure if it gets hot enough to threaten to harm the hardware, it will throttle. “Too hot to be comfortable to hold” is a much lower and more subjective number.

          • Tarquinn2049
            link
            fedilink
            English
            29 months ago

            Why specifically would it be a good idea to design a phone that can get too hot to touch when you are in complete control of exactly what temperature it throttles at? Literally every single phone design team decides the hottest it should ever get and works backwards from there. This is a very standard step of the design of all hand-held hardware.

            This isn’t just some random thing that could occur on any phone given the right/wrong software. They very specifically make sure that the maximum theoretical temperature it could hit is still possible to hold in your hand. This is absolutely at the very least a firmware issue, but they don’t want to change it because then the phone won’t benchmark as well as it does now. So instead they are blaming software that runs the phone “too hard” rather than the phone being able to be run “too hard” in the first place.

        • @deranger@lemmy.world
          link
          fedilink
          English
          1
          edit-2
          9 months ago

          That’s what was happening. Apps were stuck and consuming resources; there was no hardware failure. All limiters worked as expected.

          Phone still gets warm at 100% utilization and thermally limited. What do you expect, no heat emission whatsoever?

          • Tarquinn2049
            link
            fedilink
            English
            29 months ago

            I expect them to be like every other phone when running their hardware at 100% and get a reasonably high temperature. It clearly doesn’t throttle soon enough for the hardware and heat dissipation they should have meticulously designed it to have, like literally every other phone they have made, and all other phone companies make. There is a reason this is uncommon, it’s not supposed to be able to happen, no matter what the software is doing, unless something in the design stages went wrong.

            • @deranger@lemmy.world
              link
              fedilink
              English
              1
              edit-2
              9 months ago

              This is exactly what’s happening. It’s “warmer than expected”, not overheating. It’s properly limited, just being pegged at 100% by misbehaving software.

              • Tarquinn2049
                link
                fedilink
                English
                19 months ago

                Ah sorry, the way I heard it, it was too hot to touch. If that isn’t the case and it’s over blown then sure. But I feel like if it was just normal overheating that every phone does when pegged at 100% and charging, it shouldn’t have become a story.

      • @Lucidlethargy@sh.itjust.works
        link
        fedilink
        English
        19 months ago

        This is insane. The hardware for a handheld device should have limitations from giving you literal first degree burns. It’s 100% Apple.

        • @SmashingSquid@notyour.rodeo
          link
          fedilink
          English
          29 months ago

          Finally, Apple stresses that there’s no risk to safety or to long-term performance of the iPhone as iPhones and other iOS and iPadOS devices have built-in protections to prevent overheating. If the temperature inside the iPhone increases beyond the normal range, it protects its components by regulating the temperature.

          Is there a source for anyone getting literal first degree burns?

    • @Carvex@lemmy.world
      link
      fedilink
      English
      -39 months ago

      “Don’t hold it like that” -Steve Jobs, when the iphone4 dropped signal if you held it like a phone to your ear.

  • @Teluris@lemmy.world
    link
    fedilink
    English
    79 months ago

    If it’s a purely software issue that’s very good to hear. Should be way less problematic in the long run, than a hardware design flaw.

  • AutoTL;DRB
    link
    fedilink
    English
    39 months ago

    This is the best summary I could come up with:


    Apple has acknowledged user complaints that iPhone 15 and 15 Pro phones are overheating, reports Forbes, but said that contrary to speculation, it has nothing to do with the phone’s hardware design.

    Forbes noted an update to Instagram has already rolled out with version 302, released September 27th, to address some of the issues.

    Bloomberg notes an unnamed Apple spokesperson specifically mentioning Instagram, Uber, and the game Asphalt 9 as examples of apps that could cause the devices to “run warmer than normal.”

    Apple also says there is no safety risk in the thermal issues but that other factors, like USB-C power adapters with more-than-20W charging and background processing that occurs shortly after a phone is restored, can make a phone warmer than an iPhone user might be accustomed to.

    The company further told Forbes that the fix, which should come with iOS 17.1, won’t result in throttled performance, which some, like Apple supply chain analyst Ming-Chi Kuo, have said was a possibility.

    The chip and its new six-core GPU is supposed to be one of the big selling points of the iPhone 15 Pro and 15 Pro Max since it makes it possible for the game to run graphics-intensive games like Resident Evil Village, which is due out later this year, at near-console fidelity.


    The original article contains 245 words, the summary contains 215 words. Saved 12%. I’m a bot and I’m open source!

    • @pazukaza@lemmy.ml
      link
      fedilink
      English
      2
      edit-2
      9 months ago

      My phones used to be hot all the time, even when idle. 8 years ago when I decided to drop Facebook for good, I noticed my phone was no longer hot. I have no clue what they do in the background, but they are killing your battery.

      Now, I always set my phone to battery saving mode to prevent this from happening with other apps. No funny background stuff allowed in my phone.