A lot of us are in tech and we come across these problems and just troubleshoot our way around them and don’t really think about them, so I figured a “case study” might be helpful. Image unrelated.

Anyway, yesterday I tried making an alt account on lemmy.world. When last we left the situation, I had been notified that my registration application had been denied, but I’d been asked to confirm my email and https://lemmy.world/u/sergio had been created. A couple helpful commenters suggested my account might still be under review.

• Today I tried logging in again. But when I entered my username and password, I got a popup that said “incorrect login credentials”. Maybe I needed to verify my email again? I went to my email, clicked the “verify your email” link, and just got a page with text that said “verify email” and nothing else. Maybe it didn’t like me using my username to log in? So I tried logging in with my EMAIL and my password, and still got that “incorrect login credentials”.
• Maybe something’s wrong with my password? I’m using a password manager but OK, let’s just try changing my password. I clicked on the “forgot email” link on the login page. I entered my email address and clicked “reset password”… and nothing happens. No feedback, and I don’t get an email. (10 minutes so far).
• maybe I should check https://lemmy.world/u/sergio ? Hey, that’s no longer there, I just get an error! I check the user page of another lemmy.world user and it works, so it’s not a server problem. Maybe my application really was denied? Was it really reviewed? What do I do now?

(my intuition is to try again with a different username, email address, computer, and browser from a different location at a different time of day…)