My Pinetime arrived exactly like yours: loose in the box like it slipped through. I don’t know if it happened during shipping or if it was packaged haphazardly, but there were no scratches or dents so no big deal. Also, I noticed you didn’t mention the other available OS. You can switch from Infinitime to Wasp-OS. I don’t think one is necessarily better than the other, but Wasp-OS has some features Infinitime doesn’t. The switching process is a little clunky, but there’s a guide that walks you through the steps and links to the required files. After switching back to Infinitime, I haven’t been able to load Wasp-OS a second time and I’m not sure why, but that could be a personal issue. All in all I’m happy with this watch. Most of the features the more expensive smart watches have over the Pinetime are things I wouldn’t use anyway, and I like that it can function as a standalone watch if you don’t connect it to anything. Thanks for the article, and I hope development keeps going strong for this neat little device.