I recently contacted Onn to get the source code for the Onn 4k TV box. We will see how long it takes me to get the code. The last contact I received was the support person telling me that the device is out of support even though it was released less than a year ago.
I already contacted the FSF and SFC so we’ll see where we go from here. What experiences have you had with getting GPL source code?
I’ve had shitty luck, personally, but the SFC recently had a minor legal win against Vizio for not releasing GPL code.
I’d also recommend contacting the Better Business Bureau about this. You are more likely to get a response from Onn if the BBB is involved.
Contacting the BBB is not a bad idea