like I went to taco bell and they didn’t even have napkins out. they had the other stuff just no napkins, I assume because some fucking ghoul noticed people liked taking them for their cars so now we just don’t get napkins! so they can save $100 per quarter rather than provide the barest minimum quality of life features.
Was at a different fast food restaurant the other day and they didn’t have hot sauce out. So I asked the cashier, and he handed me a handful of hot sauce packets.
It happens.
Tangentially — if a company offers free stuff with very little barrier, there’s probably a lot more waste than when you have to ask someone/ever-so-slightly inconvenience yourself to get it. I think you’ll always have a group of people angry no matter what.