Sounds to me like they got in line at 8:01 and it took them 7 minutes to make it to order, ie they were still inside the 10 minute “window”. At no point do they say they arrived before closing.
Not to defend this person, but I took it as they were stuck in line behind the other 2 cars and couldn’t get out so they had to not order but then wait for the other cars in front of them to get finished before they could leave. Which is frustrating, but no reason to give 1 star for people who are just trying to go home close to when they’re actually supposed to be able to.
Sounds to me like they got in line at 8:01 and it took them 7 minutes to make it to order, ie they were still inside the 10 minute “window”. At no point do they say they arrived before closing.
Not to defend this person, but I took it as they were stuck in line behind the other 2 cars and couldn’t get out so they had to not order but then wait for the other cars in front of them to get finished before they could leave. Which is frustrating, but no reason to give 1 star for people who are just trying to go home close to when they’re actually supposed to be able to.