• u/lukmly013 💾 (lemmy.sdf.org)
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    231 year ago

    Just something funny: First time I donated to archive.org my bank blocked my card due to being a “suspicious payment”.
    I had to physically go to the bank because due to security reasons I couldn’t unblock it in internet banking.
    The high security looked like this:
    “Hello. You blocked my card due to suspicious payment.”
    “OK, what’s your name”
    “[name]”
    “I see. Did you make that payment?”
    “Yes.”
    “OK, I’ll send an e-mail to management. It should be unblocked in a few hours. Have a nice day.”
    “Bye.”

    They didn’t want to see my ID card, not even the debit card. Nor sign anything. Just and only hear my name. “Security”.

    • @Jaded@lemmy.dbzer0.com
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      61 year ago

      I had my insurance company ask me for my phone number for security purposes. It was an old one I had since replaced and forgotten, so they read it out to me and asked me to confirm it.

    • –Phase–
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      1 year ago

      This has happened to me with my own bank sometimes, though thankfully all I have to do is call them, report the blocked payment, and answer the same useless questions that don’t really prove anything security-wise, and that’s it. I’m not sure why they insist on doing this song and dance, but at least I don’t have to drive all the way to one of their locations to get it resolved, lol.