I saw a lot of different answers online when searching for this. My fiancé’s grandparents passed away in January and February of last year. Their will executor was her father. Well, her father passed away at the end of April last year. Now, we are unsure of what we need to do in order to access her grandparents’ Apple ID for their devices. We tried calling Apple and we were told we need a court order, but I saw people online saying that they were able to get it through proving power of attorney? Would that even work for our situation? Getting a court order just seems like a huge effort for this, and I honestly have no idea how to even do that. Any help at all is greatly appreciated
If they did not setup Legacy contacts (people who can access their account after their death), you will need to either gain access by resetting passwords, or via court order.
The attorney handling the probate might help you, or you can try the legal aids that work with that courthouse.
And as an aside, don’t forget to setup your own legacy contacts now and possibly get your parents to do it now. Having gone through this a couple times recently, it was very nice to have the legacy contact access. Made everything simple.