“The customer is always right” refers to the fact that demand can be inferred by what people buy. If you own a store and you’re like “nobody is going to buy these bright yellow sweaters” but the bright yellow sweaters are selling like hotcakes, then you are wrong. People are buying those sweaters. And we call people who buy stuff customers.
![The customer is always righteous [Roonie the Rabbit]](https://cdn.masto.host/comicstown/media_attachments/files/112/825/545/737/651/879/original/fffe215d63951094.png){kind=link}
“The customer is always right” refers to the fact that demand can be inferred by what people buy. If you own a store and you’re like “nobody is going to buy these bright yellow sweaters” but the bright yellow sweaters are selling like hotcakes, then you are wrong. People are buying those sweaters. And we call people who buy stuff customers.
I’ve had multiple horrible customers tell me “the customer is always right” for whatever purpose that suited them.
Yeah because the original meaning of the phrase has mostly been overshadowed by the more self-serving definition
Ironically, this means they’re wrong both in the interaction and their misunderstanding of the phrase. They’re wrong twice.