The voice recognition system seems not to have recognised what customers were really ordering.

McDonald’s is removing artificial intelligence (AI) powered ordering technology from its drive-through restaurants in the US, after customers shared its comical mishaps online.

A trial of the system, which was developed by IBM and uses voice recognition software to process orders, was announced in 2019.

It has not proved entirely reliable, however, resulting in viral videos of bizarre misinterpreted orders ranging from bacon-topped ice cream to hundreds of dollars’ worth of chicken nuggets.

  • @Lucidlethargy@sh.itjust.worksEnglish
    24•6 months ago

    AI is going the same way as self-driving cars…

    It has the power to bring such amazing change, but greed is poisoning the technology, and it’s being weaponized against the lower and middle class in disguising ways.

    Shoutout to Elon for fucking up self driving cars by releasing cheap, imitation technology after his competitors spent literal decades carefully testing and perfecting genuine solutions.

    Greed is why we can’t have nice things… Everyone should be angrier about this stuff.

    • @BananaTrifleViolin@lemmy.worldEnglish
      9•6 months ago

      AI is and always has been a bullshit technology. Its no where near as capable as its proponents in tech industry have been claiming. Its all driven by greed to feed into a stock price frenzy but its the emperor’s new clothes. In the future it may be something useful but at present even the tools that exist are unreliable and broken.

      Self Drive Cars is different, very much a Tesla issue rather than generalised. Tesla has a first move advantage but then Elon Musk blew it by forcing his engineers to cut back on sensors and tech to save money because he knows best. Other self drive manufacturers are doing well and even have licenses to test their fully featured systems in multiple locations.

      AI is a generally crap technology (maybe in the future it will be something useful). Self Drive is a generally myself up technology, except at Tesla where they went for the crap unworkable version.

    • @afraid_of_zombies@lemmy.worldEnglish
      0•6 months ago

      has the power to bring such amazing change

      Everyone where told me it was fake marketing hype.

      I love how the enemy is all powerful and easily defeatable at the same time. LLMs are singularity creating AIs, useless, hallucinating, job destroyers, potentially do everything, all at once.

        • @afraid_of_zombies@lemmy.worldEnglish
          -3•6 months ago

          Sure. It’s all an opinion. That makes sense. Thank you for explaining how it isn’t based on logic, data, or really any methodology at all. Just people arguing chocolate or vanilla or strawberry ice cream.

              • @conciselyverbose@sh.itjust.worksEnglish
                1•6 months ago

                You’re projecting the future. It fundamentally cannot be factual. It’s a guess. Some guesses (that LLMs are a deeply flawed technology) come from a place of understanding how shit works that other guesses (LLMs are magic) don’t, but the actual future impact of the tech inherently must be an opinion, regardless of how well informed it is. There is no objective truth.

                (All of this is without the fact that very little of the past is super concrete either. We know specific things happened with relatively high certainty, but why is, again, always a guess.)