I worked at cricket when I was younger and the outsourced customer service was terrible. They would not only hang up on customers but they would hang up on employees and managers too. My only point is that they very well could be in the position to not give any fucks.
Yeah, but I wouldn’t expect some guy in India to be in a position to intentionally fuck over his employer no matter how much they want to.
I worked at cricket when I was younger and the outsourced customer service was terrible. They would not only hang up on customers but they would hang up on employees and managers too. My only point is that they very well could be in the position to not give any fucks.
Outsourcing is intentionally low-supervision.
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